SR1 Wisdom update

reslogoOkay, this is some old updates which have been sitting in the queue for a while without getting published. Nevertheless, there’s some good info in here on how to upgrade Wisdom.

March 27th, RES Software released an update package for RES Wisdom. The Service Release 1 package for Wisdom 2009 is available for download from the RES Portal. The update can be downloaded here (this requires you to have a valid SA logon).  So, what’s new in this update you might ask? There’s a good deal of fixes:

Have a look here for more info:  Icon, PDF file

If you havent’ tried upgrading Wisdom before, don’t worry. It’s piece of cake (really, it is! :) Essentially, you fire up your console and point to the update package, which is automagically uploaded and distributed thereafter. All the agents, dispatchers and consoles will upgrade themselves without you having to do anything.

wis11) You download the .WUP file (Yes, WUP is short for Wisdom Update Pack :). Start your Wisdom console and go to Infrastructure | Datastore | Setup | Components.

2) Here you use the Wisdom, update button button, and it’s pretty much a next, next finish job from there.

The mere thought of having a production system upgrade itself on a massive parallel scale,  may scare the  living daylights out of you. If it does, it just proves you’re still sane! :) Seriously, Wisdom is one of the most stabile platforms out there and it handles itself very safe and sanitary. One of the very little known facts of the product is that you can actually downgrade to an earlier update package version. So, if something isn’t working right, it’s possible to do a rollback. The version range where this is possible has yet to be determined, but we will ammend this post as soon as this has been clarified.

Happy upgrading

/TRG

RESguru – Gone Fishin’ :-)

Icon, VacationHello fellow Guru’s! Just for your information, RESguru is taking a couple of weeks off, from Friday 13th, so there will (probably) not be any new articles for the next couple of weeks. Expect things to pick up again after April 1st. The forums are of course open 24-7 and one of the guest authors may perhaps post something in the interim. Seeya soon!

/TRG

Secret Tools of the Common Crow…

Swiss Knife This posting was really supposed to have be called Secret tools of the RES Engineer, but then all of a sudden, an old Gary Larson cartoon came to mind, and ruined everything… Damn you Mr. Larson!! ;-)

crowtools

Okay… so maybe a spatula isn’t gonna make the 10 o’clock news, but perhaps some other tools which are little known, which are really nice to know about would peak your interest. There is just one catch to this. You’ll have to ask around for the utilities in this article as they were really only written for internal use, but several customers and integrators got copies of them. Please do NOT contact RES Support for these tools.

Nevertheless, you ought to know about them as they can help you speed up a troubleshooting session by having the information available. Perhaps RES will make these things downloadable in the future. If this happens, stick around, RESguru will let you know.

Click here to read the article.

How to make a grAvatar

batty-iconFirst of all, what’s a grAvatar, and why the heck would I want one, you might ask. Second, if I decide to agree with that, how do I get one? And what does this have to do with RESguru in the first place? All valid questions, which is we will have a look at here.

An Avatar in general is just a way of enhancing your appearance if you comment Scr, Auto gravataron blogs, such as this swell one. Out of the box, WordPress (on which RESguru.com is built) will automagically generate an auto-avatar (the icon which is next to your screen name) The auto-avatar, as seeen on the right, is calculated from your screen name, hence it will be unique to you, but you’d proably prefer something else to look at.

The idea with a grAvatar (Globally Recognized Avatar), is to create an Avatar which will work across many blogs where you might decide to leave your comments. So in short, it’s just a little global eye candy, which will spiff up your postings here. That’s all.

To get one, all you have to do is to sign up for free at www.gravatar.com All you have to do is to use the same email address which you supplied to RESguru.com when registering. Chose some snazzy logo and you’re done. In a mater of minutes, your newly created grAvatar will be visible next to your postings when you create one. Note, this is not applicaple to the Guru Forum, as it’s a seperate webapp.

RESguru’s got Forums!

breaking-news-sGreetings all Guru’s! Today RESguru.com proudly announces the launch of a new part of the site, the Forums. C’mon – every good blog has to have one, right? Anyway a few good men have been test driving the forums  for little while before the announcement today. Just like every vendor has it’s own official forum, RESguru is the first unofficial RES forum of it’s kind, hopefully to be joined by many more in the future. It’s all about building communities.

If you’ve got something on your mind; questions, ideas, rants, answers, grins or gripes  related to RES products  - anything RES at all, feel free to drop in and say hi. The current forum members include some of the most accomplished RES consultants, integrators, system administrators, techs, etc. However, since this is a forum based on voulentary participation, if you got a urgent problem with your RES production environment your best bet is still to talk with the friendly folks at RES Support.

The full link to the Forum is: www.resguru.com/forum, which you will find as a permanent link  in the Guru Links section on the right hand the blog.

/TRG

Upcoming Butler Group report on RES

binocsButler Group, an´analyst company similar to Gartner, has recently completed a Technology Audit of RES PowerFuse. To access this study, you unfortunatly need an account at Butler’s to access it at this time.

If the document becomes publicly available, we will let you know. If you already have a login to Butler Group, the RES PowerFuse study can be found by going here

Butler Group has the following to say about themselves:

“Butler Group is the IT End User division of Datamonitor Plc and is a butlerleading provider of Information Technology research, analysis, and advice. Founded in 1990, Butler Group is respected throughout the business world for the impartiality and incisiveness of its research and opinion.”

1000 Gurus in the house!!!

fireworksanimatedIcon, statsGreetings fellow Gurus! It is with great pleasure we today can annource we’ve passed the 1.000 user marker on RESguru.com – All within exactly 2 months of the inception! Okay, to be perfectly honest we might actually have passed the mark before, as the Histats.com counter wasn’t added until January 21st. Thank you every one of you, for your interest and support. Especially a big thanks to the co-authors of this site who have made great contributions. Keep up the great work, gentlemen!

Below is a breakdown of the demographics. Not suprising we have quite a few Dutchmen following the site.  straight in on second place are the states with a whopping 109 visits from the Big Apple alone? – what the heck are you guys doing over there? :-) Third is Ol’ Britania!

Here’s a top-ten over visitors on the RESguru:

top10stats 3-mar-09

histatsmap-mar2009

Again, thanks for the 1.000 hits – keep em’ comming guys! We’ll try to keep it interesting in this end of the wire! ;)

/TRG

Building a PowerFuse installation offline

Animated, Gears, box This article adresses the need of being able to build corporate laptops in the field. Imagine that an employee is stuck in the middle of nowhere without network access, and for one reason or another, the poor guy needs to rebuild his laptop.  If you have PowerFuse in the mix, the challenge is to ensure that a machine which is rebuilt offline, has a cached copy of the PowerFuse datastore so it can operate.

There are many well-known ways of doing the OS-rebuild. You can either put a rebuild partition on the machine, or perhaps have a rebuild system on a DVD etc. It is however out of scope for this article to cover that part, as you probably already know how to do bare metal builds already, second RES Wisdom doesn’t do bare-metal builds anyway.

Go read this article to get the scoop on offline builds with PowerFuse

RES Revamped!

res-new-web

reslogoHere’s some catchup on what’s been going on for the last month. On March 31st  at 15:30, Hell froze over, the pigs made Mach 1, and RES got a slick new website! The portal is however still pretty much the same.

Mystified by the appearance of two rectangular objects resembling containers of sorts, RESguru.com sent out their trusty investigators, Mr. Pitt and Mr. Freeman to examine the website in more detail. We now go live to an in-depth interview:

whatsinthedamnbox

;-)