From the Spammer DeathSquad Dept. Yeah, so the title of the blog was initially a typo, but it made me giggle a bit, so there. This article is just to vent some steam at having to occasionally clear out the gunk in the spamfilters, ranging from poodle viagra to crappy fake eastern european watches. Looking at the blog stats, 2012 was relatively quiet, but it’s clear that spamming is on the rise this year. Already by mid February ’13, we have surpassed the amount of spam attempts for last year: Read more »
From the partially RES related dept. It finally happened! Last year RES Software’s US-resident Cowboy Viking got the marching orders to head out west, to set up shop, in what happens to be my old stomping grounds around the Bay Area. While Philadelphia and the east coast have been an interesting and rewarding experience, as the song goes; my heart never really left San Francisco. Within the year I’ve been here on the east coast, a lot of good things have happened; we’ve trained and certified partners from Toronto down to Miami, from New York to Chicago. 2011 was inded a busy year in the RES US channel.
Here in 2012, it’s now time for yours truly to head “home” and focus on getting the western US territories stood up technically. As you may have noticed, we have significantly leveraged our relationship with Citrix this year, hence I really look forward to working more with the guys in Santa Clara in the near future. This article will kick off a series of mini photo-blog articles on a separate page (book mark this), started January 28th, 2012, covering the trip from Philly to San Francisco, expected to last 6-7 days. Read more »
Today, Jan 3rd we celebrate the 3rd year of RESguru.com and a new staffmembers arrival. As you may recall there was a bit of controversy surrounding RESguru.com’s date of inception, but I’m glad this is behind us now and the usurper was silenced – at least for a while anyway :-) At this time, I wanted to take the opportunity to thank YOU, our regular readers and commentors for help in making the site what it is today. Your feedback and constructive critique has been essential to motivating myself and the other writers to continue what is essentially a labor of love.
I would also like to thank my current co-writers for providing quality content over the years. As all contributions to RESguru.com are on a completely voluntary basis, it’s with gratitude that I am able to publish the shared works of our regular staff, colleagues, friends and industry partners. To all of you: Thank you!
On that note, I would also like to welcome another RESguru onto the regular writer’s staff: Mr. Rob Aarts. Rob has a load of technical RES product experience which he’ll be sharing here on the ‘Guru site. His first article is about the new Global Variables in the RES Automation Manager. I’d suggest you give it a read! Rob’s bio can be found here.
You have reached the home of the RESguru Blog. This is a technical blog dedicated to the products of RES Software, namely Workspace Manager, Automation Manager, VDX and the Service Orchestration Module. Although this blog has been been around since early 2009, I eventually figured out it would make sense to write a short intro to our new visitors :-). The old hands who have frequented the site over the years know where to go, so the following intro is for you, our new prospective patrons.
PS: If you like what you find here, please consider giving the site a Google +1 here. Click the Read More link below to get a tour of the site
Read more »
From the and-now-to-something-completely-different dept. Yes, this article has got nothing to do with RES technology, as this is my account of how what can happen if you don’t take precautions to protect your WordPress blog, how it can ruin your day, what to do and how to prevent it from happening again.
I do recognize that there are varying degrees of attacks from the occasional comment spam, over the spamlink hacking that I’ve been dealing with, to a complete site takeover/takedown. Spending two sleepless nights learning the in’s and out’s of WordPress security, wasn’t my idea of fun, so in order to spare other fellow RES Community bloggers from having to learn from scratch, here’s my experiences, which you hopefully can benefit from before it’s too late: Read more »
From the will-you-quit-already dept. To the rest of the RES community, please ignore this posting as it’s got little to do with what we usually deal with around here. I just wanted to vent some steam at the clueless individuals who seem hellbent on peddeling their useless crap, be it knockoff watches, pet viagra, timeshares in New Jersey or whatever…
Guys, you’re wasting your time here – We have this thing in place called a “SPAMFILTER”. Yes, that’s right – we keep it on the far side of the moon, right next to the “Laser”. Net result: Spam comments submitted: 3971. Number of spam comments that made it through: 0, zip, nada, zilch. Get the picture?
Update: And just to make life even more miserable for you – the purveyors of spam, I’ve added a Captcha filter today. I trust it won’t put off the regular patrons of this site too much.
From the revamed slidedeck division. If you are new to this blog, you may have missed a posting that I did almost two years ago, called Zen and the Art of PowerTrace. This article was about how to get the most out of the advanced tracking module (known back then as PowerTrace), built into the Enterprise version of the RES Workspace Manager.
With the help of my good friend Sascha Maier, I was back then able to create a slide-deck using real-world screenshots of a live customer environment with thousands of users, showing you the true power of Usage Tracking unleashed. Not an easy feat to replicate in a lab environment, I’m sure you’ll agree. As RES recently changed product names, logos etc. I thougth this would be a great time to re-introduce the revamped slide-deck with updated terminology and graphics.
If you are new to RES products: This slidedeck will teach you how to get the most out of Usage Tracking, which is an extensive logging apparatus, essentially linking all the user does in a session, what apps are being used for how long, on what devices, online/offline status, resource consumption, and much much more. Usage Tracking will answer the following and many other questions:
- What’s going on right now?
- What did a certain user do at a certain time?
- Who’s been doing things they’re not supposed to do?
- Who’s been editing a certain [type of] docment in a given department?
- Web activity of a user or department
- What’s the Top-10 usage of applications and websites?
- What’s the daily maximum users on my terminal servers?
If you are a Veteran Workspacer, throw out the old PowerTrace slide deck and click below to download the updated presentation. Note: The screenshots still say PowerTrace here and there. Eventually I’ll get around to grabbing new screenshots when the viewer changes someday.
In either case, be sure to read the speakernotes section of the Powerpoint presentation as it contains the entire talk track and a lot of useful information about the capabilities of this system. In addition to this presentation, be sure to read article RG007 on the sizing of the Usage Tracking Database and RG02D about splitting the Usage tracking log data away from the Workspace Manager 2011 configuration datastore.
Click on the slidedeck on the right to download: 
From the link-here-and-win dept. The winner of the RESguru giftcard contest was drawn today. The winner has asked to remain anonymous, which I of course will respect, although I can reveal he is a big fan of RES technology in the United Kingdom. To all who now links to the ‘Guru, thanks a bunch fellas! If I haven’t linked to your RES technology related site yet, please let me know about it.
Stay tuned for other competitions in the future.
From the enough-is-enough dept. Regular patrons of this site might have noticed that since yesterday night things went kablooey and RESguru was offline. Not entirely sure what happened, but the DNS entries were shot and the site was unresponsive. Fortunately I backup on a regular basis, so it didn’t take too long to move to a new host, as I wasn’t too thrilled anyway by the speed that the previous host provided. As of today the Guru’ lives at HostGator‘s datacenter in Dallas, TX. These guys are great btw. Fast, efficient and affordable. Nuff’ said.
I trust you will experience first hand the improved speed of the site – Enjoy!
Blog news | RESguru | 
February 14, 2013 15:57 | 
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From the More-is-Merrier Dept. Today April 18th, it is my pleasure to welcome 3 new guru’s as technical co-writers to RESguru.com. All three gentlemen are seasoned industry professionals who posses plenty of field experience with RES Software products. In no 
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