Category: Blog news increases writer staff by 200%

From the More-is-Merrier Dept. Today April 18th, it is my pleasure to welcome 3 new guru’s as technical co-writers to All three gentlemen are seasoned industry professionals who posses plenty of field experience with RES Software products. In no particular order, I am very pleased to introduce Patrick Kaak, Sascha Maier and Sander Wilmink. You can read their bio’s in the newly updated Writers section, which you can find in the black top menu. Each writer has in preperation for this announcement prepared an new technical article. Sander’s will be online shortly, but in the meantime have a look at these brand new technotes:

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Welcome to RESguru Consulting

You have reached the home of the RESguru Consulting Services Blog. This is a technical blog dedicated to the products of RES Software, namely Workspace Manager, Automation Manager, VDX and The IT Store. Although this blog has been been around since late 2008,  I eventually figured out it would make  sense to write a short intro to our new visitors :-).  The old hands who have frequented the site over the years know where to go, so the following  intro is for you, our new prospective patrons.

PS: If you like what you find here, please consider giving the site a Google +1 at the bottom of the page. Click the Read More link below to get a tour of the site

Read more »

So I got hacked: How to recover and prevent.

From the and-now-to-something-completely-different dept. Yes, this article has got nothing to do with RES technology, as this is my account of how what can happen if you don’t take precautions to protect your WordPress blog, how it can ruin your day, what to do and how to prevent it from happening again.

I do recognize that there are varying degrees of attacks from the occasional comment spam, over the spamlink hacking that I’ve been dealing with, to a complete site takeover/takedown. Spending two sleepless nights learning the in’s and out’s of WordPress security, wasn’t my idea of fun, so in order to spare other fellow RES Community bloggers from having to learn from scratch, here’s my experiences, which you hopefully can benefit from before it’s too late: Read more »

Spammers Ahoy!

From the will-you-quit-already dept. To the rest of the RES community, please ignore this posting as it’s got little to do with what we usually deal with around here. I just wanted to vent some steam at the clueless individuals who seem hellbent on peddeling their useless crap, be it knockoff watches, pet viagra, timeshares in New Jersey or whatever…

Guys, you’re wasting your time here – We have this thing in place called a “SPAMFILTER”. Yes, that’s right – we keep it on the far side of the moon, right next to the “Laser”. Net result:  Spam comments submitted: 3971. Number of spam comments that made it through: 0, zip, nada, zilch. Get the picture?

Update: And just to make life even more miserable for you – the purveyors of spam, I’ve added a Captcha filter today. I trust it won’t put off the regular patrons of this site too much.

Zen and the Art of Usage Tracking

From the revamed slidedeck division. If you are new to this blog, you may have missed a posting that I did almost two years ago, called Zen and the Art of PowerTrace. This article was about how to get the most out of the advanced tracking module (known back then as PowerTrace), built into the Enterprise version of the RES Workspace Manager.

With the help of my good friend Sascha Maier, I was back then able to create a slide-deck using real-world screenshots of a live customer environment with thousands of users, showing you the true power of Usage Tracking unleashed. Not an easy feat to replicate in a lab environment, I’m sure you’ll agree. As RES recently changed product names, logos etc. I thougth this would be a great time to re-introduce the revamped slide-deck with updated terminology and graphics.

If you are new to RES products: This slidedeck will teach you how to get the most out of Usage Tracking, which is an extensive logging apparatus, essentially linking all the user does in a session, what apps are being used for how long, on what devices, online/offline status, resource consumption, and much much more. Usage Tracking will answer the following and many other questions:

  • What’s going on right now?
  • What did a certain user do at a certain time?
  • Who’s been doing things they’re not supposed to do?
  • Who’s been editing a certain [type of] docment in a given department?
  • Web activity of a user or department
  • What’s the Top-10 usage of applications and websites?
  • What’s the daily maximum users on my terminal servers?

If you are a Veteran Workspacer, throw out the old PowerTrace slide deck and click below to download the updated presentation. Note: The screenshots still say PowerTrace here and there. Eventually I’ll get around to grabbing new screenshots when the viewer changes someday.

In either case, be sure to read the speakernotes section of the Powerpoint presentation as it contains the entire talk track and a lot of useful information about the capabilities of this system. In addition to this presentation, be sure to read article RG007 on the sizing of the Usage Tracking Database and RG02D about splitting the Usage tracking log data away from the Workspace Manager 2011 configuration datastore.


Click on the slidedeck on the right to download:




RESguru link contest concluded

From the link-here-and-win dept. The winner of the RESguru giftcard contest was drawn today. The winner has asked to remain anonymous, which I of course will respect, although I can reveal he is a big fan of RES technology in the United Kingdom.  To all who now links to the ‘Guru, thanks a bunch fellas! If I haven’t linked to your RES technology related site yet, please let me know about it.

Stay tuned for other competitions in the future.

RESguru site moved!

From the enough-is-enough dept. Regular patrons of this site might have noticed that since yesterday night things went kablooey and RESguru was offline. Not entirely sure what happened, but the DNS entries were shot and the site was unresponsive. Fortunately I backup on a regular basis, so it didn’t take too long to move to a new host, as I wasn’t too thrilled anyway by the speed that the previous host provided. As of today the Guru’ lives at HostGator‘s datacenter in Dallas, TX. These guys are great btw. Fast, efficient and affordable. Nuff’ said.

I trust you will experience first hand the improved speed of the site – Enjoy!

Link to RESguru and win!

From the toys-aren’t-quite-us dept. In an effort to spread awareness of the posibilities with RES PowerFuse and Wisdom, I’m kicking off a little prize drawing over the next month. The prize is a $75 giftcard for If you’re a techie like me, you’ll love the stuff they’ve got. All sorts of gadgets, duds and consumables that any geek worth their salt could ever crave.

The compo is quite simple;

  • If you run a blog or a regular website and you like RES products (since you’re reading this blog, I presume that may be the case :) – consider adding a link to RESguru to your site*
  • Email me the URL where you’ve linked to Put ‘RESguru Link‘ in the subject.
  • On October 1st 2010, submitted URLS will be reviewed (see below) and the winner will be drawn at random and I’ll contact you directly. If you want to have your name out or not, is completely up to you.

Review: While I don’t expect you to plaster a 8000px blinking banner on the front of your website, on the other hand – if you tuck in the link on some backwater page where only the spiders crawl, isn’t exactly what I’m aiming for either :) Stick a link to into your BlogRoll (see the Places that we like section further down on the right hand side on this blog), or you can put in a little banner like the ones here.

* Note: Although being more than welcome to link, Employees of RES Software are not eligible to enter prize drawing. Sorry guys, but we got to keep things fair.

RESguru on Twitter

From the bleepin’ bird dept. This is kinda old hats by now as my account has been live for a couple of months. Anyway – I could have sworn that I’d never jump on the Twitter bandwaggon. Not that I have anything against it, but so far LinkedIn has catered nicely for most of my online presence needs. But what the heck – Twitter’s got one cool thing going for them; the SMS update thingy. So, if you want, you can follow what’s going on, here @RESguru.

The Guru is Back!

resguru-really-bad-photoshopGreetings fellow Guru’s, and happy new year!

It’s been quite a while since something has happened over here on RESguru. New customer projects, job transitions and in general running around in small circles throughout 2009, has attributed to the dip in the steady flow of content.

What matters is that the ‘Guru back in great shape for the new year, with loads of upcomming new and interesting stuff for 2010, which you can use to wrangle even more value out of your PowerFuse and Wisdom environments.

As usual all the good stuff is being put forward to the community in the context of the RES Software Usergroup. Articles found here will be accessible through also.

In related news, we are on the brink of seeing the release of the brand-spankin’ new PowerFuse 2010 and the Orchestration Pack for Wisdom this year. Plenty of questions will be answered about these. Due to the hush-hush about  new releases, I unfortunatly can’t go into the nittygritty details about PowerFuse 2010 until mid-febuary.

Some of the noteworthy improvements onthe  blog include:

The technote library is receiving a long needed overhaul. I’ve had some catching up to do in regards to what’s happened with product releases, etc. This meant that all articles had to be reviewed and amended if needed. A full list of updated articles is being published soon.

The glossary, which has been around for a while,  is also receiving a facelift. If you haven’t visited it before, you will find in the right side of the toolbar at the top of the page. The glossary has been updated with new terminology relating to PowerFuse 2010 and the upcomming RES Orchestration Package for Wisdom. In general a glossary is a great ressource for those who are new to the RESverse and need a quick reference to all the buzzwords and tech jargon flying around in here.  This is a living document which I hope you will find it worth contributing to. The idea is to create a list of all the often used phrases, technologies, oddities etc which are associated with the RES technologies. This should be a one-stop ressource where RES novices and professionals alike can look up stuff.

were_backNew buildingblocks and articles! To start with, there are a couple of interesting new articles in the technote library from RGO1C and up. These are the first of hopefully many to come. As always, if you have stuff you want to share, come forward – YOU can be a RESguru too!

One final little thing, which hopefully will make alot of readers happy. Up until now all large screenshots opened up in a new window, which was annoying. I finally got the LightBox 2 plugin installed in WordPress, so big graphics just zoom up on the existing page. Links to other pages will however still open up in new windows so you can continue reading the article you’re currently at. is back in action – with a vengeance! ;-) Stay tuned!

Oh yeah, and Mike M – totally love your movies, so please forgive the blatantly crappy  photoshop above! :-)