Posts tagged: Howto

Appsense vs. RES round II – Shortcuts!

By Paul Newton


h2hThis is the second article in a series (read #1 here), which highlights important differences between how AppSense DesktopNow and RES Workspace Manager 2012 works in practice. This time we will have an in-depth look at how simple or hard it is to create shortcuts for the users in the respective products. While it was suggested in the commentary on the previous article that I had to search for a topic where RES Workspace Manager had the biggest difference to AppSense DesktopNow, I assure you that this was not the case: There are plenty of other examples waiting to be written and we’re just getting started… Click below to read article #2 in this series.

doc-icon2 <<< Click here to read RG058

Appsense vs RES article series

TheEditorEditor’s introduction: I have the pleasure today of welcoming Paul Newton as a guest writer here at! Paul has been in IT for 20 years, with the last 15 years spent in the systems management area. Paul is experienced with AppSense, SCCM, AdminStudio, App-V, Citrix and of course RES Software. He has worked in several large and medium sized enterprises in healthcare, energy, and broadcasting.

In the following article, Paul touches on an interesting subject which is sure to get the attention of the usual suspects ;) Over the years, there’s been a couple of more or less useful comparisons between what the merry folks respectively at AppSense and RES Software do, when it comes to managing the user’s persona/profile/environment/workspace (take your pick). The problem with most comparisons is that they basically end up just being a longwinded list of check boxes of who can do what.

The inherent problem with said approach is this: Whoever “dares” to create such a checkbox comparison sheet between any two or more competing vendors, is likely to have at least two vendors breathing down their neck, as the vendors all essentially want to look their best and have every last darn checkbox filled. For a long time, I’ve been advocating another approach: Presuming Vendor X and Vendor Y’s product can do the same things overall – logically the focus must shift from what CAN be done to HOW IT IS DONE.

As for vendor marketeers, this approach is obviously a lot tougher to deal with, especially if your product interface generally speaking is weak, unstructured or down right complicated to use. For the record, I am not referring to any particular vendor indirectly here – these are plain and objective terms to meter by. Of course it is any vendors prerogative to protest that things aren’t being done right, if there is an easier way that has been overlooked. Either way, this cuts the non-technical muglers out of the discussion, so us folks on the factory floor, the engineers can better figure out what product we want to use and recommend.

This is exactly the approach Paul Newton has taken in this article series, which has been moved to the Techlibrary. Let us hand it over to Paul from here: Click below to read the articles:

doc-icon2<<< Part 1: Drivemappings

doc-icon2<<< Part 2: Desktop shortcuts


New Technote: WM and XA prelaunched apps

community-hero-logoFrom the Community Hero Dept. A new technote has been added to the RESguru Library. This time we are joined by guestwriter Mr. Lasse T. Hohmann, who besides being a former colleague of mine in the past, is a Citrix Systems Engineer at JN Data in Denmark. JN has been running RES for quite a long time and it’s great to be able to share some of their experiences with our products.

The article at hand explains how to use the PreLaunch feature of XenApp 6.5 together with RES Workspace Manager.

doc-icon2<<< Click here to read the article


Technote: Making Dynamic HTML email signatures

From the Technotes-R-Us Dept. Ever wondered how to create nice uniform HTML signatures for your entire company, then to discover there’s someone that needs a different one. Fast forward 6 months you’re faced with having 5 or 6 different email signature templates for Outlook to juggle. If you want a sleek method of dealing with all that, you want to check out this article from resident co-Guru, Sascha Maier. Here you’ll learn how to not only embed different bitmaps into the signature according to group membership, but also how to distribute those bitmaps using RES Workspace Manager’s Custom Resource feature.

<<< Click here to read the article.

PS: This is our 60th article, w00t!

Cache This! (Technote)

Animated, Gears, boxHere’s a solution to an annoying little problem which has been bugging more  than a few people out there recently. This was originally posted in the Guru’s Forum but it seemed to make sense to make an article out of it. Here’s the skinny: You’ve just installed PowerFuse 2008 for the first time and everything seems hunky-dory in the console. Then you try to log into a session as a user and get this little number (click it to enlarge):


Click here to read the full article.

Integrating InstallFree with PowerFuse

Animated, Gears, boxHere’s something really useful. Sylvester de Koster over at CDG,  did some crunch time together with the nice folks over at RES to find a way to integrate PowerFuse with InstallFree, which is an application virtualzation technology vendor. Until now it’s been somewhat difficult to get stuff to run inside the virtual bubble of this platform. Together these  awesome guys managed to figure out how to integrate Installfree’s Full Bridge with PowerFuse! What follows is the no-frills how-to.  Later we will perhaps make a nice article with screenshots and everything. For now her is just  the raw info – Just as you like it! :)

Click here to read the full article

SR1 Wisdom update

reslogoOkay, this is some old updates which have been sitting in the queue for a while without getting published. Nevertheless, there’s some good info in here on how to upgrade Wisdom.

March 27th, RES Software released an update package for RES Wisdom. The Service Release 1 package for Wisdom 2009 is available for download from the RES Portal. The update can be downloaded here (this requires you to have a valid SA logon).  So, what’s new in this update you might ask? There’s a good deal of fixes:

Have a look here for more info:  Icon, PDF file

If you havent’ tried upgrading Wisdom before, don’t worry. It’s piece of cake (really, it is! :) Essentially, you fire up your console and point to the update package, which is automagically uploaded and distributed thereafter. All the agents, dispatchers and consoles will upgrade themselves without you having to do anything.

wis11) You download the .WUP file (Yes, WUP is short for Wisdom Update Pack :). Start your Wisdom console and go to Infrastructure | Datastore | Setup | Components.

2) Here you use the Wisdom, update button button, and it’s pretty much a next, next finish job from there.

The mere thought of having a production system upgrade itself on a massive parallel scale,  may scare the  living daylights out of you. If it does, it just proves you’re still sane! :) Seriously, Wisdom is one of the most stabile platforms out there and it handles itself very safe and sanitary. One of the very little known facts of the product is that you can actually downgrade to an earlier update package version. So, if something isn’t working right, it’s possible to do a rollback. The version range where this is possible has yet to be determined, but we will ammend this post as soon as this has been clarified.

Happy upgrading


Secret Tools of the Common Crow…

Swiss Knife This posting was really supposed to have be called Secret tools of the RES Engineer, but then all of a sudden, an old Gary Larson cartoon came to mind, and ruined everything… Damn you Mr. Larson!! ;-)


Okay… so maybe a spatula isn’t gonna make the 10 o’clock news, but perhaps some other tools which are little known, which are really nice to know about would peak your interest. There is just one catch to this. You’ll have to ask around for the utilities in this article as they were really only written for internal use, but several customers and integrators got copies of them. Please do NOT contact RES Support for these tools.

Nevertheless, you ought to know about them as they can help you speed up a troubleshooting session by having the information available. Perhaps RES will make these things downloadable in the future. If this happens, stick around, RESguru will let you know.

Click here to read the article.

How to make a grAvatar

batty-iconFirst of all, what’s a grAvatar, and why the heck would I want one, you might ask. Second, if I decide to agree with that, how do I get one? And what does this have to do with RESguru in the first place? All valid questions, which is we will have a look at here.

An Avatar in general is just a way of enhancing your appearance if you comment Scr, Auto gravataron blogs, such as this swell one. Out of the box, WordPress (on which is built) will automagically generate an auto-avatar (the icon which is next to your screen name) The auto-avatar, as seeen on the right, is calculated from your screen name, hence it will be unique to you, but you’d proably prefer something else to look at.

The idea with a grAvatar (Globally Recognized Avatar), is to create an Avatar which will work across many blogs where you might decide to leave your comments. So in short, it’s just a little global eye candy, which will spiff up your postings here. That’s all.

To get one, all you have to do is to sign up for free at All you have to do is to use the same email address which you supplied to when registering. Chose some snazzy logo and you’re done. In a mater of minutes, your newly created grAvatar will be visible next to your postings when you create one. Note, this is not applicaple to the Guru Forum, as it’s a seperate webapp.

Building a PowerFuse installation offline

Animated, Gears, box This article adresses the need of being able to build corporate laptops in the field. Imagine that an employee is stuck in the middle of nowhere without network access, and for one reason or another, the poor guy needs to rebuild his laptop.  If you have PowerFuse in the mix, the challenge is to ensure that a machine which is rebuilt offline, has a cached copy of the PowerFuse datastore so it can operate.

There are many well-known ways of doing the OS-rebuild. You can either put a rebuild partition on the machine, or perhaps have a rebuild system on a DVD etc. It is however out of scope for this article to cover that part, as you probably already know how to do bare metal builds already, second RES Wisdom doesn’t do bare-metal builds anyway.

Go read this article to get the scoop on offline builds with PowerFuse