Posts tagged: News

Inside the Automation Manager 2011 RC

From the new-hotness dept. Today, November 1st 2010, RES Product management announced the Release Candidate of the RES Automation Manager 2011 (formerly known as Wisdom). It is now available for download for SA customers through the portal. The version number for this release is The main areas of improvement are centered around the Service Orchestration module, Scalability, Integration, Security and compatibilty.

This update is massive, i.e. the enhancements are too many to mention here, although they are all covered in the releasenotes, available for download below. I would however like to highlight a few items which may be of interest to you, especially in regards to licensing as these things have changed with the latest release:

  • License cost for PC’s cut in half. From this version, a workstation now only charges 0.5 licenses. This due to the fact that Automation Manager now supports the service orchestration pack. If you upgrade your exising Wisdom installation to Automation Manager, you will notice that your license consumption on workstations will be half of what it used to be. You’re welcome :-) Note that servers and terminal servers still are charged 4 and 8 licenses respectively.
  • New licensing for small business servers: A new connector type has been added, which allows you to use a domain controller, a SQL server and an exchange server on one box. Where up until now this combo would cost 50 licenses in order to enable existing connector licenses (SQL:1 + Exchange:16 + DC:32), the new Small Business Server connector will enable all 3 on one box, charging 33 licenses, saving you 17 licenses for something else.
  • Service orchestration now a part of Autmation Manager: From this version onward, the service automation module shares the Automation Manager database and thus the license pool also. So how’s service orchestration charged then? 0.5 license per serviced user. What’s a serviced user then? It’s a user to whom a orchestrated service is delivered. In other words, suppose you set up a service, such as an app the user can request to have installed, then 0.5 licenses is draw from the Automation Manager license pool when the service/app is delivered by Automation Maanger. If the service is returned (i.e. the app is uninstalled), then the 0.5 license is returned to the pool. I’d say that’s a quite fair model. Watch this blog for another article on Service Orchestration later.

Be sure to visit the updated Automation Manager licensing 101 article which is available here. This article contains a calculator which will help you figure out how many licenses you would need.

Besides the above changes to licenses, there are several other important improvements worth mentioning, although most of these have been available in the interim versions of Wisdom that have been available throughout this year. Anyway, if you’re not on the Early Adopter program, these items will likely be of interest to you:

  • New Engines node in the console: From this version the console node formerly known as Dispatchers has been renamed to Engines. Reason for this change is that once  you install the Service Orchestration module for Automation Manager, you’ll also be able to monitor the status of the Catalog Services and the Transaction Engine, besides the regular dispatchers.
  • Master Dispatchers: This is a pretty cool way to manage large-scale environments where you have a requirement for multiple dispatchers on a remote site. You may also have a situation on your hands where setting up a replicated datastore is not an option. Setting up the Master Dispatcher allows dispatchers on a given site to talk to another dispatcher instead of talking directly to the datastore. Configuring this involves setting up 3 registry keys. There’s currently no GUI for this. These are described on page 4 of the releasenotes. Click the illustration on the right for a visual explanation of how the master dispatcher fits into the big picture.
  • Job notification via email and SNMP: In Automation Manager 2011 it is also possible to configure alerting, very much like you know it from PowerF.. erm, Workspace Manager. The SNMP integration does not require installation of SNMP agents. Supported SNMP versions are v1 and v2c. The .MIB (Management Information Base) file, is located where you initially deployed your Automation Manager Console under %programfiles%\RES\Automation Manager (or ..\Wisdom if you’ve just upgraded).
  • Ability to tweak Wake-on-Lan options: You can now change in Global Options what port WOL packets are sent on, default is 3163. Also you can tweak the default behavior which is sending to the 4×255 broadcast address, and instead send to a specific target subnet. See page 7 of the releasenotes for details.
  • Enhanced SSH script support: Automation Manager can now use sudo, which is the UNIX equivalent of runas. Also, instead of executing a SSH script line by line, the script can be created in it’s entirety in the users homedirectory on the target system.
  • Support for more Microsoft and Citrix environments: MS Exchange 2010, SQL Server Native Client 10.0, Windows 7 and Server 2008R2. The exchange support is especially cool as it will allow you to move mailboxes from say Exchange 2003 to 2010. Note however that such a job must be run on the Exchange 2010 box. Also worth mentioning is the ability to support Citrix Workflow Studio. By enabeling this integration existing workflow users will be able to take advantage of the advanced scheduling and conditional execution of Automation Manager. Existing RES customers will be able to take advantage of the Citrix-specific tasks available through the Workflow Studio.
  • Query Evaluators: This is a very interesting piece which will alow you to make conditional executions based on the result of a given query. For example – if diskspace is less than 10% run a task to clean out the %temp% folder etc. Currently query evaluators are only supported for the following queries: Computer Properties, Disk space, Installed programs, Service properties, TCP/IP properties. I’m sure we will see more of these in the future. The important bit is that every query evaluator is different and, as a result of a query you can set a given module parameter to any value. The idea is that you can then use regular Conditions to check on the value of these further into the modules.

The above is just a few items I picked out from the stuff included in this major release of Automation Manager. For the complete picture, make sure to have a look at the releasenotes, which you can download right here.

Click here to download:

The new look of RES Software

Hot off the press: As previously announced, wonderful things are happening over at RES. Today 5pm CET, RES Software has changed the website, logo and messaging, but that’s not all. Product names and categorizations have changed too! More below. There are many other significant changes underway, which will be revealed over the course of this week. To help you make sense of it all, here is a quick breakdown on what’s going on so far:

  • New website. Have a look at the new, which is live now.
  • New logo. Gone is the old blue-white-black. You can view the new shaded logo in all it’s glory by clicking on the miniature in the upper left corner of this article.
  • New product suite: As of today, all the current products are considered part of ONE  suite, called the RES Dynamic Desktop Studio. See the illustration on the right.
  • The product now formerly known as RES PowerFuse will from today be known as the RES Workspace Manager, part of the Dynamic Desktop Stuido.
  • RES Wisdom will from today be known as the RES Automation Manager. also part of the suite
  • Orchestra aka Orchestraton Pack for Wisdom is now known as the Service Orchestration Module in the Automation Manager.
  • The Workspace Extender aka Subscriber will from today be known as the Virtual Desktop Extender, or VDX.
  • VDX will be available as a stand-alone product from January 2011.

All this information and more is available in the New RES FAQ, available here.

As mentioned there will be made more, important announcements during this week, so keep an eye out for them here at the ‘Guru. In the meantime, you can see what the  new names and logo’s for the components of the Dynamic Desktop Studio will look like. Click on the individual components to jump to the corresponding product page.

Now, if you will excuse me, I’ve got 50.000 entries in the RESpedia to edit.. :-)

Remember, Remember, The 5th of October!

From the cloak and dagger dept. Something wonderful and very exciting is happening with RES Software. Unfortunatly I cannot reveal the details just yet. What I can tell you is to keep your eyes peeled on the corporate website on October 5th 2010. Also worth mentioning:  If you are attending Citrix Synergy in Berlin, please make sure you stop by RES Software at booth #201 and have a looksee what’s going on. This year RES is a Platinum sponsor, together with the good folks of Microsoft, Dell, HP, Intel, Cisco and Wyse.

RESguru and RESug merged!

breaking-news-s-50x35May 4th 2009 at 21:00 GMT, it was officially announced that the people behind the RES Software User Group and the website are joining forces to provide even better content and information to the entire RES community.

Yuri Haak, co-founder of “This is indeed a match made in heaven as the newly started community provides an officially vendor sanctioned place for all RES community members; administrators, integrators, distributors and RES employees alike to share ideas and all sorts of things. Merging with Max’s provides a massive influx of material which will be of great value to the community.

Max Ranzau, aka the RESguru; “This is an exiting opportunity to contribute content to this cause. Until now, due to the fact that I’m at RES Software, I was constrained to write under pseudonym for legal reasons. As RES Usergroup is an seperate legal entity, I am now allowed to write under my own name as a regular community member. It will be a pleasure to continue serving the community with new and interesting material.

So, what’s going to happen at This message has been posted on both sites. In a short while, all previous content from will be still available in it’s current form. The forums at will however be replaced with the forum at RESug. We all believe that this marriage of effort will bring the best of both worlds to the RES community.

RES UserGroup Online!

breaking-news-sThis morning, the long anticipated went online, which is now the officially endorsed RES UserGroup site (unlike the babbeling black sheep of the community here ;-) Anyway, here at the ‘Guru we absolutely welcome the site to the growing community of RES technology related sites. A big hoorray for Yuri, Marcel, Thomas and everybody else who are involved  with this.

We took note of the nice info you guys are posting. Keep it comming! ;-) Looking forward to meeting you again at PubForum this year in Dublin.


UPDATE April 30th – it seems is undergoing some dev & maintainance work, so we might have been a bit premature in the above announcement. Keep an eye on it however – something wonderfull might happen!

SR5 PowerFuse update

reslogoThis friday, April 24th, RES Software released Service Release 5 for PowerFuse 2008. This is a major overhaul which includes many new enhancements, and fixes alot of issues.

The update can be downloaded from the RES portal. As usual there 4 different downloads to consider: Either the full installer for new installations, or the PowerPacks, either the unattended or the manual version. Besides that, there is also the stand-alone Console installer, if you need it. Remember to have your credentials for the portal handy when you use these links.

The releasenotes for SR5 are available to review here:  Icon, PDF file

Important note. This Service Release includes several new registry settings and environment variables. The reference documents maintained maintained on this site are being updated accordingly:

update1RG005 – PowerFuse Tips & Tricks

RG006 – Variables, Tags and Functions (more info is being added as we learn about the new variables)

SR1 Wisdom update

reslogoOkay, this is some old updates which have been sitting in the queue for a while without getting published. Nevertheless, there’s some good info in here on how to upgrade Wisdom.

March 27th, RES Software released an update package for RES Wisdom. The Service Release 1 package for Wisdom 2009 is available for download from the RES Portal. The update can be downloaded here (this requires you to have a valid SA logon).  So, what’s new in this update you might ask? There’s a good deal of fixes:

Have a look here for more info:  Icon, PDF file

If you havent’ tried upgrading Wisdom before, don’t worry. It’s piece of cake (really, it is! :) Essentially, you fire up your console and point to the update package, which is automagically uploaded and distributed thereafter. All the agents, dispatchers and consoles will upgrade themselves without you having to do anything.

wis11) You download the .WUP file (Yes, WUP is short for Wisdom Update Pack :). Start your Wisdom console and go to Infrastructure | Datastore | Setup | Components.

2) Here you use the Wisdom, update button button, and it’s pretty much a next, next finish job from there.

The mere thought of having a production system upgrade itself on a massive parallel scale,  may scare the  living daylights out of you. If it does, it just proves you’re still sane! :) Seriously, Wisdom is one of the most stabile platforms out there and it handles itself very safe and sanitary. One of the very little known facts of the product is that you can actually downgrade to an earlier update package version. So, if something isn’t working right, it’s possible to do a rollback. The version range where this is possible has yet to be determined, but we will ammend this post as soon as this has been clarified.

Happy upgrading


RESguru – Gone Fishin’ :-)

Icon, VacationHello fellow Guru’s! Just for your information, RESguru is taking a couple of weeks off, from Friday 13th, so there will (probably) not be any new articles for the next couple of weeks. Expect things to pick up again after April 1st. The forums are of course open 24-7 and one of the guest authors may perhaps post something in the interim. Seeya soon!


RESguru’s got Forums!

breaking-news-sGreetings all Guru’s! Today proudly announces the launch of a new part of the site, the Forums. C’mon – every good blog has to have one, right? Anyway a few good men have been test driving the forums  for little while before the announcement today. Just like every vendor has it’s own official forum, RESguru is the first unofficial RES forum of it’s kind, hopefully to be joined by many more in the future. It’s all about building communities.

If you’ve got something on your mind; questions, ideas, rants, answers, grins or gripes  related to RES products  – anything RES at all, feel free to drop in and say hi. The current forum members include some of the most accomplished RES consultants, integrators, system administrators, techs, etc. However, since this is a forum based on voulentary participation, if you got a urgent problem with your RES production environment your best bet is still to talk with the friendly folks at RES Support.

The full link to the Forum is:, which you will find as a permanent link  in the Guru Links section on the right hand the blog.


RES Revamped!


reslogoHere’s some catchup on what’s been going on for the last month. On March 31st  at 15:30, Hell froze over, the pigs made Mach 1, and RES got a slick new website! The portal is however still pretty much the same.

Mystified by the appearance of two rectangular objects resembling containers of sorts, sent out their trusty investigators, Mr. Pitt and Mr. Freeman to examine the website in more detail. We now go live to an in-depth interview: