Posts tagged: WUID

Cleaning out the Wisdom agent completely

Here’s a bit of info which may come in handy for those of you who spend a lot of time cloning machines and contemplating using Wisdom to manage the clones. As you may know, there are 3 methods in RES Wisdom for identifying the agent:

  1. Using the WUID option
  2. The MAC address of the first NIC and
  3. 3) a combo of the computername and domain name.

In an environment where cloning is performed, using option 1 is not recommended as it may lead you to agents disapearing from the Wisdom console. This is due to the fact that the WUID is written into the HKLM portion of the registry, hence it will be part of the image. This is why we usually recommend either using MAC address or domain+computername as the Agent identification method here

When you uninstall the Wisdom Agent, it’s a quite clean operation. However the WUID value will remain on the target machine when you uninstall it. Although this is per design, it may have some unforseen consequences if you are in the middle of building your clone template. Hence it would be nice to know what to clean out in order to forget the Wisdom agent has ever touched a machine.

The registry keys you are looking for are:

HKLM\SOFTWARE\RES\Wisdom\Preferences\WUID
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WUID\Default

If you need to clean out the Wisdom agent completely, make sure you delete both the WUID keys.

Update: August 24th 2010 – This topic has been integrated into Technote RG028.